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Return and Exchange
At Stripe Trading, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and exchange policy to make the process as easy as possible.
Returns
- You may return most new, unopened items within 30 days of delivery for a full refund.
- Items must be returned in their original packaging and condition.
- To initiate a return, please contact our customer support team with your order details.
Exchanges
- If you receive a defective or incorrect item, please contact us within 7 days of receipt.
- We will arrange for a replacement or exchange at no additional cost.
- Exchanges are subject to product availability.
Non-Returnable Items
- Customized or personalized products
- Items marked as final sale
- Products damaged due to misuse or accidental damage
Return Process
- Contact our customer support to request a return authorization.
- Pack the item securely in its original packaging.
- Ship the item back to the address provided by our support team.
- Once we receive and inspect the item, we will process your refund or exchange.
Refunds
- Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.
- Shipping costs are non-refundable
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